Solr Index Error

Hi Everyone,

This is a very quick post. I hope everyone is doing well.

Recently, I experienced an issue performing a Full Solr Index.

The Synchronization cron job reported no issues in the Backoffice, but the Full Solr Index failed.

Obviously, an issue existed. The issue, in my case, a category incorrectly pointed to itself in the STAGED Catalog Version.

If  you encounter a similar issue, go to you log files, and search for the following term: SynchronizationPersistenceException
(hopefully you are using Splunk or Kibana)

You should find a similar log entry if a category issue exists:

de.hybris.platform.servicelayer.exceptions.
ModelSavingException: cannot assign supercategory Accessories(8796125855886) as subcategory of [FRP(8796161671310)] – cycle detected\nde.hybris.platform.catalog.SynchronizationPersistenceException: de.hybris.platform.servicelayer.exceptions.ModelSavingException: cannot assign supercategory Accessories(8796125855886) as subcategory of [Accessories(8796161671310)] – cycle detected.

To resolve the issue, go to the Backoffice Category module, and remove the Accessories category relationship from itself.

Thank You,
Marc